Return & Refund Policy
At Maverix, we take pride in delivering quality products. However, if you receive a damaged item, we’re here to make it right.
Returns – Only for Damaged Items
- We only accept returns for items that are physically damaged during shipping.
- You must notify us within 48 hours of delivery with photo/video proof of the damage.
- The product must be unused, unwashed, and in original condition (including packaging and tags).
Refund Process
- Once the return is approved, we will initiate a refund within 5-7 business days
- If you used a discount or offer, the refund amount will be credited as Maverix Wallet Balance.
- Refunds (where applicable) will be processed within 5–7 business days.
Cash on Delivery (COD) Orders
- If Cod Order is apporved for return , the refund amount will be credited as Maverix Wallet Balance ( Cod fee will be deducted from the refund amount )
Need Help?
If you have any questions about your order or want to report an issue, feel free to contact us at support@themaverix.in
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